Qualicert Service Certification
How do you demonstrate the validity of your service quality commitments to your customers?
Clearly defining your service quality standards enables you to demonstrate your commitment to your customers. However, your customers expect more than just promises. They expect independent, validated proof that your service pledges are being consistently delivered. That is why you need third-party service certification from a trusted provider to confirm that your service quality standards have been verified, measured and controlled.
Demonstrate your commitment to service excellence with independent Qualicert service certification from SGS
As a leading provider of certification, inspection, verification and testing in France, we can help you to make a transparent commitment to service delivery with our independent Qualicert certification.
We offer you unrivaled expertise and proven experience, developing over 130 validated services. Plus, we provide you with expertise that stretches across all economic sectors, including logistics, education, hospitality, real estate, automotive and franchise networks.
We can help you:
- Establish suitable service standards: we support you through the entire standard production process. We help you develop your standard, gaining feedback from professionals from your sector as well as consumers, government and public office. We can ensure that your standard is flexible, in-line with your the business needs and provides clear competitive advantage
- Ensure customer satisfaction: we can help you clarify your service commitments, so you can produce factual and easily marketable commitments to gain the confidence and satisfaction of your customers
- Achieve independent accreditation and gain independent Qualicert service certification: once your service standard has been developed, it will be validated by an independent committee of qualified professionals and consumers. Once validated, your standard can be accredited by the Comité Français d’Accréditation (COFRAC) and awarded our independent Qualicert service certification
- Motivate your staff: we offer regular audits and mystery shopping to keep your staff focused on providing consistent quality service delivery inline with your service commitments
To find out how our Qualicert service certification can help you make a commitment towards service excellence, contact us today.
List of references (349 KB)
QUALICERT List of references
Only available in French version (PDF 258 KB)
Démolisseur Brochure (468 KB)
Only available in French version (PDF 468 KB)
Formation professionnelle continue (148 KB)
Formation professionnelle continue
Le contexte réglementaire de la formation professionnelle évolue et prévoit que les organismes paritaires s’assurent,
lorsqu’ils financent une action de formation, de la capacité des prestataires à dispenser des formations de qualité.
Les organismes de formation engagés dans des démarches de certification reconnues sont réputés pour délivrer des
formations de qualité au sens de la Loi. C’est dans ce contexte que s’inscrit l’offre de certifications SGS.
CNPA (113 KB)
Branche dépannage remorquage et la certification de services qualicert
Only available in French version (PDF 113 KB)
Guy Hoquet (69 KB)
Guy Hoquet l’immobilier certifié Qualicert
Only available in French version (PDF 195 KB)
AGPM Vie (93 KB)
AGPM Vie certifiée Qualicert
Only available in French version (PDF 93 KB)
Qualicert Service Certification
All 13 resources